Note: We are currently revising our support pages to better reflect new and improved services. Please excuse our "dust" as we improve our support pages.
Getting Started
- What FTP Software Do You Suggest?
- What Name Should I Use For My "homepage" To Get It To Load Automatically?
- What Can My File Names Be?
- What Does My Local "cgibin" Directory Do?
- How Do I Create Sub-Directories Within My Website?
- When Will My Domain Be Active (propagation)?
- What About Search Engines?
- Where Do I Monitor Web Usage Statistics?
- What is the Difference Between Hits and Requests?
- Are there any resources that can help me with my web page designing?
Do you have more information on Running CGI Scripts?
Where Do I Find Information On Email forms & CGIEMAIL?
If I don't like CGIEMAIL, do you have another form handler similar to formmail.cgi?
- Mail Forwarding
- Additional Mailboxes
- POP Mail Retrieval
- Outlook Send Problems
- Autoresponders
- Mail Access Via the Web
- Spam Filtering
How Do I Get Imagemaps To Work?
Can I Password Protect Directories?
What Does "chmod" mean, & how can I find out more on File Permissions ?
How do I set up my own customized ErrorDocument for visitors who go to the wrong URL?
Server/Account Access
- How do I check on the availability of a domain name?
- When Will I Know That My Domain Is Approved & Active?
- Who Do I Contact about Domain Name Registration Billing?
- What Kind Of Uses & Content are Accepted?
- How do I make a change in my account information?
- Can I Change My Domain Name?
- How do I check how much space I have used on the server?
- How does the log rotation work?
- How do I change the master password of my account?
- May I have two or more domain names point at the same directory structure (Parked Domains)?
- Do you keep a backup copy of my files?
- What do the web browser error messages mean?
- I think my mailbox is clogged. How do I clear it?